2-Year Limited Warranty

Herff Jones fully warrants both your necklace and simulated birthstone to be free from defects in workmanship and/or material. Herff Jones will repair any such defects or replace any defective part(s) of the necklace without charge for claims submitted within 30 days of purchase. If your necklace cannot be repaired or replaced under these terms, a refund will be allowed.

During the period of the warranty, Herff Jones will also provide the following services free of charge:
• Thorough jewelry cleaning a maximum of 2 times.

• One-time replacement of broken or damaged simulated birthstone.

PLEASE NOTE:
1. You are responsible for the delivery of your necklace to your local HJ office or the Herff Jones Warranty Service Center.
2. Damages resulting from improper handling, lack of care, or normal wear and tear are not covered by this warranty.
3. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

To make a claim under this warranty, contact your local HJ office or visit herff.ly/HJWarranty for all necessary details.

Care and Cleaning of Your Fine Jewelry
Care for your class necklace as you would any fine jewelry, with these suggested guidelines.

To preserve the beauty and luster of your necklace, polish with a good jewelry cleaner or wash with mild soap. Dry with a soft cloth. Damage to your necklace may occur when using a brush, sharp instrument or rough cloth for cleaning. Note: should tarnish appear, it can be removed with a fine jewelry polishing cloth.

To protect your necklace from permanent damage, avoid any contact with mercury, alkalis or harsh acids and cleaning materials. These harmful chemicals could cause permanent discoloration to your necklace. Be sure to remove your necklace before coming in contact with these substances.

To safeguard against breakage or nicks, always remove your necklace before engaging in sports or heavy labor and store it carefully in a protected location. Quality simulated gemstones and precious metals cannot withstand abuse of this nature.

A very small number of people may experience a superficial reaction between their skin oils and quality jewelry products, which may result in discoloration of skin. This condition can generally be avoided by cleaning the jewelry more frequently as described above.